Returns & Exchanges
At Aesop Rock, we stand by the quality of our products and offer a 30-day return window for any items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and efficient resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.
- 3.Ship Your Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.